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Our commitment to our customers
At DoorZone®, Customer Satisfaction is our top priority ensuring each customer we deal with is treated in an honest, fair and timely manner.
Truth in Selling
DoorZone® will not mislead and use selling techniques and practices that encourage customers to purchase unnecessary products or services. The reasons for the offering of products should always be documented in writing to our customers.
DoorZone® will avoid conduct or practices which will discredit the company or the garage door industry as a whole, and we will honour our obligations and commitments to our customers.
Truth in Advertising
Advertising and product literature, letters, and sales presentations will be strictly truthful, avoiding claims which are misleading or inaccurate.
Products shall be installed in accordance with the specific installation instructions provided by the product manufacturer and the IDA.
DoorZone® shall provide a safe working environment for employees and shall comply with applicable safety regulations. In addition, DoorZone will inform customers regarding safety features of products and safety precautions to be taken in the operation and maintenance of our customer’s door system.
DoorZone® will have stipulated clearly the essential terms of work, including but not limited to the work to be performed, the products being installed and all terms relating to pricing.
DoorZone® professional knowledge is a valuable result of our training and experience, and when called upon for service or for technical advice, it is proper that DoorZone® be paid for rendering these services. If applicable, such charges should be stated and/or estimated, in writing prior to providing the service and/or technical advice.
Product installation shall comply with all applicable building codes, ordinances, regulations and laws.
DoorZone® shall present all warranties in writing, and shall respond to warranty service on a timely basis.
Founded in 2000 and situated in Centurion South Africa, DoorZone®, is one of South Africa’s leading manufacturers, installers and distributors of garage doors, house doors & frames for residential homes. DoorZone® is proud to have built a reputation for always being first to introduce new and trend-setting designs that will enhance the security, value and curb appeal of your home.
All of our products are made in South Africa by our skilled work force who are essential to the success of our company and who build doors that will stand the test of time. A visit to our factory and our showroom will reveal the high-quality garage doors we have on offer.
Choosing the best garage door system that fits your safety needs and enhances your home’s curb appeal is an important decision. Whether you are looking for an economical, traditional or a garage door which adds to the look and style of your home, DoorZone® has the product for you. Our high quality garage door product line includes Traditional Panel Style, Studded Style, Horizontal Stable Style, Vertical Barn Style and many more stylish wooden garage doors to suite your home.
DoorZone® garage door installers, technicians and Service Crew who are fully trained and have many years’ experience, enable us to provide our clients with a complete reliable service and skilled workmanship that you can rely on.
DoorZone® can offer you a full sales and installation service on all of our garage doors and garage door automation equipment, however we can supply in D.I.Y. format.
We are passionate about our products and service and are proud to belong to the International Door Association – IDA and commit ourselves to our customers.
Always choose DoorZone® for all your Automatic Garage Door needs!
I would like to thank all at DoorZone for the exceptional service we received!!!! From the quotation all the way through to installation, you guys are amazing. Always on time and ready to answer questions. The doors look AWESOME!!!!
from a happy customer, Mr van de Venter, Gauteng